Call center Training
Call center Training
Timings & Duration 10 days
Total 15 Hours
Rs 5500
Build Your Career in Call center sector
The IT and BPO services market in India is poised to grow by USD 83.6 bn during 2020-2024, progressing at a CAGR of almost 8% during the forecast period.
(As per the report by Technavio, Market Research Company based in UK)
Training Modules
1. Personality Development
2. Communication Skills
3. Voice & Accent
4. Customer Service with Mock calls
5. Customer Handling
6. Email Writing
7. Telephonic Skills
8. Interview Preparations
a) Extempore
b) Group Discussions
c) Resume writing
Training is given by professionals who have rich experience working in MNC’s.
International and high standards of training.